People can sometimes offend and upset their friends and colleagues for unforeseen reasons with wrong actions and words.. When these resentments are prolonged, friendships come to the breaking point.. The best start and solution point to prevent these comas is to apologize no matter what.
Do we really know how to apologize?
In some cases, saying “I’m sorry” isn’t enough.. Instead of softening the atmosphere and making the situation better, it can cause more problems.. Even though we apologize, we wonder why the atmosphere still hasn’t softened.
Most of us unintentionally make mistakes while apologizing.. Here are some titles about these mistakes;
“But”
One of the most common mistakes when apologizing is to use conjunctions like “but, but” to end the sentence with a negative statement after our apology. When you say “I’m sorry, but it’s your fault” the other person will hear “it’s your fault”, not “sorry”. The best advice when apologizing is to focus on apologizing.. If you are going to make an inquiry, let the resentment end and leave this job for a long time.
Golden rule
Do you know what the reciprocity norm is? What is done to yourself is done to others. For example, if someone sent you a postcard or texted you on your birthday, you should do the same. Often times, if you want an apology to go smoothly, you have to apply the same idea.. In an apology, both parties must apologize. When they apologize to you, apologize no matter what.
Sincerity
In general, people think that the apology has come true by saying the sentence “I’m sorry”. When apologizing, you should make the other party feel that you are sincere.. People understand if they are sincere with each other.. A dishonest apology only pushes things uphill.
Empathy
Apologizing doesn’t mean you’re guilty. It shows that the value you give to the person in front of you is higher than your ego.. Consider how the other party feels.. When apologizing, statements such as “I can imagine how this makes you feel” or “I understand that this situation is not good for you” will show that you are thinking about the other person’s feelings and have the ability to show empathy, which can really help quell anger.
Take Time
After apologizing, don’t say what you have to say to the other person and leave. Give yourself time to listen to what he or she wants to tell you. Say ‘I’m sorry’ and give the other person enough time to respond. Be an active listener and consider what they have to say. When you do this, you can understand and answer the real problems you are dealing with.. It will encourage the other person to accept your apology and you will see it as sincere.
Conclusion
Apologizing is a fact of life. Noone is perfect. It’s a good idea to apologize when we’ve done nothing wrong.. In a situation where the other party is very angry, the best thing to do is a helpful apology to the other party; means “sorry i feel this way”. Initial communication is very important. If no communication is made, the issue that causes resentment grows in the minds of both parties and becomes more different than it is.. Therefore, you can make the first contact by apologizing. This shows empathy and can help vent the other party’s anger.. There is an opportunity to solve the problem by sitting down and talking.. In such cases; people have the opportunity to get to know each other better and get to know each other better.