Jelibot company, which closely follows the technology world, continues to develop itself with its successful works.. It provides services to its users as voice response and written digital assistant.

Artificial intelligence, dialogic and voice response technologies are used. Moreover, it is a written and voice digital assistant platform that turns social media integrated customer support and call center processes into self-service.

Jelibot.com makes the work of companies very easy. It provides solutions to the problems companies experience in the digitalization process.

• Solving the problems in the call center and customer support processes,
• Automating the processes,
• Analyzing customer experience end-to-end,
• Providing smart self-service solutions to reduce cost,
• Use artificial intelligence and natural language processing technologies

Targeting businesses that use communication channels such as website, social media, messaging applications, e-mail with the aim of providing self-service solutions to their customers, emotionally analyzes audio and text messages and product reviews. On the other hand, it allows users to interact with natural expressions as if they are human. , can meet the increasing demands and expectations of customers and achieve a higher Return on Investment (ROI) by reducing operational costs.

Self-service is of great importance in terms of improving customer experience and increasing workforce productivity. constitutes.

Jelibot.com provides businesses with the opportunity to increase their productivity and improve their customer experience.. It increases customer loyalty, sales figures and return on investment.

The project was established on January 15, 2020 in Antalya Teknokent with the support of BIGG 1512. KOSGEB received advanced entrepreneur support on 07.2020. Its founder is Deniz Gül Özcan and you can find the founder information on the social media https://www.linkedin.com/in/denizgul/.

In Which Fields Is Jelibot Used?

Let’s look at the usage areas of the application equipped with

Artificial intelligence technology.

• Information Technologies
• Social Network
• Telecommunication
• Tourism
• Travel / Event

Completed its digital transformation, serves its customers online and through mobile applications.

It is aimed at companies that want to set up or maintain a call center, provide marketing and customer support through social media, messaging applications, try to reduce costs while increasing customer satisfaction, and have switched to the cloud system.