SquareTrade, one of the largest independent technical service companies in America, has announced its 3-year data. According to the figures given with this statement, the most reliable and least malfunctioning notebook brand is Asus, while the most malfunctioning brand is HP. The report has been prepared based on the breakdown of more than 30,000 notebooks sold with “SquareTrade Laptop Warranty” in the last 3 years in the USA.
Important Headlines from the Report:
– According to the report, at least Asus, the brand with the highest failure rate, is Hp.
– 31% of notebook users applied to the service with complaints of malfunctions within 3 years.. While 20.4% of the consumers came to the service from manufacturer-induced malfunctions, 10.6% took the service from accidental breakdowns.
– Netbooks cause 20% more hardware problems than notebooks.
One third of Notebooks&Netbooks are on their way to technical service within the first three years.
As you can see with the graphic below, one third of netbooks/notebooks sold are on their way to service within 3 years.. In the graph, the green line shows the faults caused by the user, the red line the faults caused by the manufacturer, and the blue line the total. they fail within the year.
Netbooks fail 20% more in the first year than Premium notebooks.
The company calls notebooks with a selling price of more than $1000 as premium notebooks.. They named notebooks cheaper than 1000usd as entry level.
According to these definitions, a table like the one below was created.. As you can see, netbooks fail 20% more in the first year than premium notebooks.
The most trusted notebook brand ASUS
Last 3 According to the figures of the year, Asus is the most reliable notebook brand.. We would like to remind you that this report is prepared according to the ratio, not the quantity.. For example, 156 out of every 1000 ASUS notebooks sold return to service within the first three years.. However, at the same time, 256 out of every 1000 hp notebooks sold are on the way to the service. I keep the image of this table a little bigger.. You can see it larger by clicking on it. The blue stripes show the failure rate in 2 years, and the red stripes show the failure rate in 3 years.
Download the main data:
https:/ /www.squaretrade.com/htm/pdf/Squa… y_1109.pdf